Sunday, June 17, 2012
Contract Phones: How to Get the Latest Handset Before Your Contract Runs Out
The launch of a new handset is designed to catch our attention, but have you noticed that the latest mobile phone is always much more desirable when you're stuck in a contract? We always want something that we can't have.Some people are prepared to go to extreme lengths to be one of the first to own the latest gadget, such as signing into another contract - despite having one already - however in the long term this isn't always the most financially successful method.In extreme cases, when people have been unable to keep up with the cost of two handsets, they've found it difficult to get credit for anything from a store card to a mortgage, so it's important to put things into perspective before plotting your next mobile phone acquisition - there are better ways!Negotiate a better deal.Despite what you might think your network provider wants to give you the best deal.The happier that you are with their service, the more likely you are to sign another contract with them; if you're happy, it's much more beneficial to them in the long term.If you want a new handset, tell them.However, before you start demanding the new iPhone 4s, it may be worth considering how valuable you are to your network provider in your current situation..What was the original value of your handset?Calculate the total of your bills, since you received the handset.How much money have you paid towards the original cost of your handset? If you've covered the cost, and more, you're in a good position to negotiate your contract, and get a new phone, as your network provider has recoup their money.The cost of your monthly bill may strengthen your argument further.The average monthly contract spend is around 35, if your monthly bill is more expensive than this, and you've covered the cost of your handset, (as explained above) you're in a really strong position to negotiate a new handset.If you feel that you're in a position to negotiate a new handset, contact your network provider and tell them what you'd like.A customer service representative is unlikely to have the authority to action your request.If they're unable to help you, ask to be passed through the retentions, or disconnections team, as you're thinking of leaving and wish to discuss your options further.The disconnections team are rewarded based on the level of customers that they manage to retain, so it's in their interest that you stay with the company.If anyone can offer you a new handset, it's likely to be the retentions team.It's important to bear in mind that you're in a contract.If you decide that you would like to leave your network provider you will be asked to pay the remainder of your contract, which is calculated by multiplying the months remaining on your contract by your tariff charge (for example 10 months x 35 = 350).If they're unable to offer you a new handset, in many cases they may be willing to reduce your tariff.Before reducing your tariff remember to make sure that the data, minutes and text messaging allowance covers your monthly usage.If it doesn't it will cost you more money in additional charges!Most importantly, remember to take an assertive approach; a demanding attitude is unlikely to work.Recycle your phone and use the money to buy the new handset.If contacting you service provider doesn't manage to clinch you that brand new handset, try selling your current handset to a specialist mobile phone recycling company.The money that you make from recycling your previous handset can be used purchase the one you want.Remember to make sure that the price of your old mobile phone covers the cost of your new one though.
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contract phones
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